Change Password Option After Logging in To Portal

mcbrown

Hi Everyone,

Previously our users had the following option when logging in to LogonBox:

This option is no longer available. I have upgraded our LogonBox VM to the latest version (2.3.12-1686). Is the above option no longer available? If it is, how can it be added back? I am running the free version.

Thanks,
Mike

ChrisDakin

Hi,

If you are using the free Foundation Edition, then Change Password is not supported. The fact it may have been there in earlier versions is a bug that has been fixed. This option is available for paid licenses only. With the Foundation Edition, password changes are only supported by using the Reset Password option from the main portal.

If you have a paid license instead, then please let me know and we can troubleshoot this further for you.

Chris.

mcbrown

Ok thanks Chris.